PRIVACY POLICY

Axfen Bio is committed to protecting your personal information and adopting a clear and transparent approach regarding the information we collect and how we will use it. This policy explains how we handle the personal information we collect, or that you provide to us, when you use our website.

Please read the policy below carefully to understand our practices regarding your personal information and how we will process it.

1. Who we are and how to contact us

Our full legal name is Axfen Bio ("Axfen Bio"), and we are the Data Controller. If you need to contact us, you can do so in various ways:

• Send us an email at contact@axfenbio.com
• Contact us via the website's contact form: Contact

2. Other policies and information we encourage you to review

This privacy policy contains all the information you need about how we collect and use your personal information on our websites. However, we encourage you to consult the legal notice, which represents our main privacy policy regarding the use of the website.

3. The information we may collect about you

This section outlines:

• How we collect your personal information;
• The categories of data we collect;
• How we intend to use the information we collect;
• The legal basis we rely on to process the information collected.

We may collect and retain the following information about you:

Collected Data - The information you provide when participating in a survey, responding to a questionnaire or survey, or giving feedback ("Survey Data" or "Feedback Data").

• Purpose: Collecting information on a specific topic, such as our services, your opinions on our products, etc. Surveys, questionnaires, and feedback forms are often anonymous, and personal information is only collected for statistical purposes. If otherwise, we will inform you at the time of collection.
• Type of Data: This may include your name, email address, feedback, responses, and other requested personal data.
• Legal Basis for Processing: We rely on our legitimate interest to monitor and improve the products and services we provide to our customers and users, as well as our legal obligation under verification requirements.

Collected Data - If you express interest in obtaining additional information by subscribing to one of our newsletters or marketing communications ("Marketing Data").

• Purpose: To send relevant communications and/or newsletters based on your preferences or interests.
• Type of Data: Your email address to send the requested communications.
• Legal Basis for Processing: Your consent.

When you provide us with information, we may also request additional information on a voluntary basis. Such information will be marked as optional and used to better understand our customers and tailor our services.

4. Information we collect about you from other sources

Information from our web server logs, such as your IP address, operating system, or browser type ("Usage Data"). We use this data for system administration and to analyze how our site is used. It also helps us provide the best online infrastructure for your activities.

Legal Basis for Processing - Our legitimate interest in monitoring and improving our website, products, and services.

As mentioned above, we collect information ("Behavioral Data") through cookies or similar technologies stored on your device. This data includes how you use our website, products, and services (e.g., display and search preferences, search history, location, browsing behavior, mouse movements, display duration, and clicks). Cookies contain information transferred to your computer's hard drive. They help us improve our websites and provide personalized, high-quality services based on your profile, interests, and/or location data, display ads based on your profile, and manage our relationships with business partners. You can review our cookie policy.

We may combine Behavioral Data and Marketing Data to send you personalized communications and newsletters.

Legal Basis for Processing - Your consent or, if applicable, our legitimate interest in monitoring and improving our website, products, and services.

5. Sharing your personal information

Your personal data will only be shared with individuals who need to know it to perform their duties.

To third parties

• For legal reasons
  If we are required to disclose or share your personal information to comply with a legal obligation or to protect the rights, property, or safety of Axfen Bio, its clients, or others.
• With your consent
  Third parties may collect information about you on our website, products, or services via cookies or similar technologies for purposes such as personalized advertising or profiling.

To media partners

We aim to connect with individuals who we believe would be most interested in our products and services. To do so, we seek to personalize the advertising we share with you, including on media partner platforms. If you are subscribed to receive marketing emails, we may share your data with our media partners, such as Google, to match with customers or audiences. These media partners combine the data we provide with their own to display personalized ads on their websites or platforms or deliver targeted advertising to individuals with similar interests.

Legal Basis for Processing - Consent and, in some cases, our legitimate interest.

6. Information about our marketing communications

When you subscribe to our newsletters or marketing communications via the Newsletter field, we will use the information you provide, typically your email address, to send you our newsletters containing the latest news, innovations, and services of Axfen Bio.

Axfen Bio will process your personal information for marketing communications via email based on:
(i) your consent, or
(ii) if you are already using our services, provided that the communication relates to our products and services. Marketing communications are sent directly by Axfen Bio.

If you no longer wish to receive these emails, you can unsubscribe easily at any time. You can do so in several ways:

• There is always an option to unsubscribe or manage communication preferences at the end of each marketing communication we send you;
• You can also contact us via the website’s contact form, specifying the subject of your request and the Axfen Bio product or service concerned.

If you decide to stop receiving marketing emails from us, this will not affect service-related emails that are an integral part of the products and services provided by Axfen Bio.

7. How long we keep your personal information

By default, we will not retain your personal information for longer than necessary to fulfill the purposes for which we collected it, regardless of the purpose, including to meet any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the quantity, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and the applicable legal requirements.

The primary retention periods we follow for your personal data are:

• For Marketing Data: three years from the latest of the date of collection or the last contact from you regarding our newsletters and marketing communications;
• For Usage Data: one year.

In some circumstances, you may ask us to delete your data—see your right to deletion below for more information.

In certain limited circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes. In this case, we may use this information indefinitely without further notice to you.

8. Your rights under data protection regulations

Data protection regulations grant you certain rights regarding the processing of your information, including:

• The right to be informed
• The right to access your information
• The right to correct your information
• The right to delete your information
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to define instructions for your data after your death

The right to be informed
You have the right to be informed about how we collect and process your personal information, including who we are, how we use your information, and your rights concerning your personal information. This privacy policy contains all the necessary information.

The right to access your information
You have the right to access the personal information we hold about you. We can confirm whether your information is being processed and provide you with access to your personal data.

The right to correct your information
If your personal information is inaccurate or incomplete, you are entitled to have it corrected and updated. If we have disclosed your information to third parties, we will inform them of any updates you have provided where possible. You can update your personal information by contacting us through the methods outlined in this privacy policy.

The right to delete your information
You have the right to request the deletion or removal of your personal information if we have no reason to continue processing it. Circumstances where you can invoke the right to erasure include situations where the information is no longer needed for the purpose it was originally collected or processed and where you have withdrawn your consent to processing.

In certain limited circumstances, the right to erasure does not apply. If you would like to learn more, please contact us.

The right to restrict processing
You have the right to "block" or suppress the processing of your personal information. If you ask us to delete your personal information, we will cease its processing.

The right to data portability
If you wish to move, copy, or transfer your personal information to another service provider, you are entitled to have your data transferred to another party.

The right to object
You have the right to ask us not to process your personal information for marketing purposes or share your data with other Axfen Bio companies if applicable. We typically inform you (before collecting your data) if we intend to use your information for such purposes. You can exercise your right to prevent this type of processing by checking certain boxes on the forms we use to collect your information. You can also exercise this right at any time by contacting us via the contact form: Contact

The right to define instructions for your data after your death
You also have the right to tell us what you want us to do with your data after your death. We will record and, if we learn such an event has occurred, honor your instructions.

For more information about your data protection rights, visit the French National Commission on Informatics and Liberty (CNIL) website at CNIL or consult your local supervisory authority.

9. Remedies available if you are dissatisfied

We are committed to protecting and respecting your privacy. However, if you are dissatisfied with how we collect or process your information or simply want more information about your rights, you can contact us via the following methods:

• Send us an email at contact@axfenbio.com
• Contact us via the website's contact form: Contact

We will do our best to resolve any issues you may have and respond to your inquiries as quickly as possible.

You can also file a complaint with the CNIL (more information here) or your local supervisory authority.

10. About data security

Axfen Bio has implemented measures to protect the confidentiality, security, and integrity of your personal data. Access to personal data is restricted to employees and service providers who need to know it and have been trained to comply with confidentiality rules.

On the Axfen Bio website, banking information will be collected to provide efficient, legal, and secure payment processes. These measures may include SSL encryption (aimed at rendering data unreadable by third parties) during the collection or transfer of confidential data. The mentioned information will only be used for online payments and will not be stored.

Axfen Bio ensures that your personal data is not altered, damaged, or accessed by unauthorized third parties.

11. Minors

Our website is not intended for minors, as defined by applicable regulations. If you are a minor (in any case, under thirteen years old), please do not use the website without the supervision of your legal guardian. If you become aware that your minor child has provided us with personal information without your permission, please contact us.

12. Changes to our privacy policy

We may make changes to our policy from time to time. Any future changes to this policy will be posted on this page.

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, object to, and delete (object for legitimate reasons) any data concerning you, as well as the right to define instructions regarding the fate of your data after your death. You can exercise these rights by sending an email to: contact@axfenbio.com. If you are dissatisfied with how we process your personal data, you can file a complaint with the CNIL.